Privacy policy

PRIVACY

We’re committed to protecting the privacy of our customers. This notice describes our “Privacy Policy.” By using the MATTEO website, you agree to accept the terms set forth in this Privacy Policy.

Personal Information Collected and Its Use

Device Information

We automatically collect certain information about your device when you visit matteola.com including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse matteola.com, we collect information about the individual web pages or products that you view, what websites or search terms referred you to matteola.com, and information about how you interact with matteola.com. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • "Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. Matteola.com uses cookies each time you visit the website to store personal information about you, including your specified area(s) of interest, any information you have saved, or as a means to track the pages you have visited and recent order information. The use of cookies has become an industry standard used by most major websites, but can be disabled if you wish. The only personal information that cookies can contain is that information provided by you.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Personal Information

In order to purchase from matteola.com, a user must set up an account. When you set up an account with matteola.com, the following personal information will be requested: first and last name, mailing address, shipping address, phone number, email address, credit card information and a password selected by you (“personal information”). The personal information we collect will only be used by MATTEO and its affiliates, or any of their agents or employees, for the purposes of fulfilling orders, tracking your purchasing history, providing a more efficient customer service and shopping experience, and for general marketing purposes. Your email and mailing address may be used to confirm your orders and to notify you of special offers from MATTEO. MATTEO WILL NOT SELL any of your personal information.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Targeted Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

You can opt out of targeted advertising by heading to these links:

CALIFORNIA RESIDENTS

If you are a California resident and have provided us with your Personal Information, you may ask us to refrain from sharing your Personal Information with third parties, including our affiliates if they are separate legal entities, for direct marketing purposes. You may opt-out by sending an email to hello@matteola.com or by contacting customer service at (213) 617-2813.

EU RESIDENTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us by emailing hello@matteola.com or by contacting customer service at (213) 617-2813.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Internet Security

When you place an order or otherwise provide personal information through matteola.com, the information is passed through a secure server. The data submitted is encrypted using SSL (Secure Sockets Layer) before it is sent to us. Although no data transmission over the internet is guaranteed to be 100% secure, SSL encryption provides one of the highest levels of Internet security currently available.

Promotional Emails

MATTEO may use your mailing address and email address to send occasional promotional materials and offers. MATTEO will not sell any of your personal information to any third party. You can unsubscribe from promotional emails by clicking "unsubscribe" at the bottom of the email. You may also opt-out by sending an email to hello@matteola.com or by contacting customer service at (213) 617-2813.

Contact Us

For more information about our privacy practices, please email us at hello@matteola.com or by mail at

MATTEO LLC
1000 East Cesar E. Chavez Ave. 
Los Angeles, CA. 90033